Resume
Work Experience
Ludlowe Healthcare & Rehab
05/2024 - present
Front Desk Receptionist
Fairfield, CT
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Facilitate effective communication between patients, medical staff, and other departments, providing information and support to patients and their families
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Follow protocols for handling medical emergencies and urgent situations, coordinating with medical personnel and emergency services as required
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Warmly greeting patients, assisting with the check-in process, and verifying personal information
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Answer and direct incoming calls promptly and professionally, handling inquiries and messages
Content Creator
203Local
08/2023 - 12/2023
Fairfield, CT
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Created, wrote, reviewed, edited, and updated content for websites, blogs, and market materials, and social media platforms
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Monitored social media and company website metrics
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Attended media visits, captured high quality content
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Posted all press releases sent to outlet to blog within 1 business day
Waitress, Hostess
Dao Fusion, Restaurant
06/2022 - 12/2023
Stratford, CT
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Maintained high standards of customer service during high-volume, fast-paced, operations while answering phones and taking online/in-person orders
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Oversaw catering and large group events for a fine dining establishment
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Consistently scored over a 95% satisfaction rating on customer service
Private Health Network
12/2022 - 12/2022
Contract Worker
Long Island, NY
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Provided graphic designs for an in-app store and came up with a variety of concept art
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Worked closely with the Applications and Social Media Coordinator to find a design that would fit their needs
Education
University of Connecticut
08/2020 - 05/2024
Bachelor of Arts in Communications
Storrs, CT
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GPA: 3.50
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Awards: Presidential Scholarship Award, Roberta B. Willis Scholarship
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Accredited in Personal Relations and Social Engagement by the University of Connecticut
Kolbe Cathedral High School
08/2016 - 06/2020
Valedictorian
Bridgeport, CT
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Weighted GPA: 4.45
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Unweighted GPA: 4.00
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Awards: Spanish National Honor Society, Student of the Year, Cornell Book Award
Professional skillset
Communication
Time Management
Creativity
Attention to detail
Adaptability
Google Suite
Social Media
Planning
Canva
Organization
Collaboration
Image Editing
Event Planning
Public Speaking
Languages
English (Native)
Spanish (Intermedia
Italian (Beginner)